School of Computing and Information Systems

Overview of Services

About Us:

The User Experience (UX) Lab is a specialist laboratory used for usability testing and interaction research located at the University’s innovation precinct, Melbourne Connect. It supports a variety of activities concerning the design and evaluation of interactive technologies, including user-based testing, heuristic evaluations, cognitive walkthroughs, brainstorming sessions, participatory design workshops and focus group studies.

Bookable Spaces:
Observation Room 1A (Room 5103)
Observation Room 1B (Room 5101)
Observation Room 2 (Room 5107)
Observation Room 3 (Room 5105)

All observation rooms are highly configurable to suit different experiments and use-cases. Each room is suitable for individual usability sessions, each set up with a single computer desk. Observation rooms 1A and 1B can be combined to create a larger space that is suitable for focus groups or participatory design workshops or can be used as a meeting room or training space for large groups. The lab can be used to conduct a traditional usability session (i.e. a single evaluation), or to support up to four concurrent usability sessions. Each room is fitted with one-way mirrors for direct monitoring from the control room.

Equipment and Technology:
Tobii Pro Eye Tracker
Tobii Pro Glasses
Hololens 2
Magic Leap AR Headset
Oculus Quest 2 VR Headset
HTC Vive Pro Eye


Allen Mari Pilares Michelle Mackay
Laboratory Manager Facilities Manager
9035 8760 8344 3443

Location and hours of operation

Hours Location


9AM - 5PM / Monday - Friday  


700 Swanston Street
Melbourne, Victoria, 3010

Links and Resources



Name Role Phone Email Location
Allen Mari Pilares
Laboratory Manager
03 9035 8760
BLDG 290, RM 5201