Welcome!
ALERT * * * Happy Holidays from the iLab Support Team * * *
We are here to support you through the season, with holiday closures varying by region:
We're fully staffed on all other days and ready to assist!
For urgent matters:
Add “Urgent” to your ticket or email subject, or press “1” when prompted on the iLab Support phone and we will prioritize your request first.
Wishing you warmth, rest, and joyful moments this holiday season, wherever you are in the world!
ALERT For UOM Users (NEW): Review payment information for bookings
If you have made a booking or service request that has not been billed, please review the worktags provided for the bookings in order to mnimise billing errors. If a worktag is missing, please raise a ServiceNow ticket https://uomservicehub.service-now.com/esc?id=sc_cat_item&sys_id=7b8de37e1b1f201cef32a68b274bcbb2 and select "My request is related to" = “Other” and provide the Lab Group name and worktag details – Company, Cost Center,Fund, Project, Program(if relevant), Region Activity and we will include the fund in iLab.
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The School of Chemistry houses numerous instruments for research and teaching. These instruments are used by members of the School of Chemistry, but also by users from other Schools/Departments and Faculties of the University, and some external and corporate users.
| Trevor Smith | Uta Wille | Ivanhoe Leung |
| Prof. (Chair of Facilities & Services Committee) | Prof. (Head of School) | Dr. (Chair Research Committee) |
| 8344 6272 | 8344 2425 | 8344 1537 |
| trevoras@unimelb.edu.au | uwille@unimelb.edu.au | ivanhoe.leung@unimelb.edu.au |
| Hours | Location |
|
9-5.30 weekdays |
School of Chemistry |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Trevor Smith |
(03) 8344 6272
|
trevoras@unimelb.edu.au
|
Rm 269 Building 153
|
